Reference

What You Need to Know Before Using 22tk

Using 22tk means you accept the terms set out here. Access and eligibility depend entirely on your local law and the region you are in — read these terms carefully before you open an account or make a deposit via bKash, Nagad or Rocket.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket deposit termsData and privacy policyYour right to request changes
22tk What You Need to Know Before Using 22tk
HOW WE HANDLE THIS

Account Security, Data and Your Rights

We keep your account data secure and handle it only for the purposes stated in these terms. Here is how we approach the four areas that matter most to you as an account holder on 22tk.

Data We Hold

We retain your registration details, wallet transaction logs for bKash, Nagad and Rocket, and session records. We do not sell this data to third parties.

Cookies and Device Access

We use session cookies to keep you logged in on mobile and to remember your preferred deposit method. You can clear these in your browser or app settings at any time.

Account Security Steps

Login requires your registered mobile number and OTP verification. If you suspect unauthorised access, contact support immediately via live chat to lock the account.

Requesting Changes or Deletion

You can request a data summary or account closure through email support. We action these within a reasonable period after verifying your identity against your registered number.

POLICY CONTACT

How to Reach Us on Legal or Account Matters

If you have a question about these terms, want to request a copy of your account data, or need to close your account, our support team handles all of these. Reach out through any of the channels below and keep your registered mobile number ready — it is how we verify your identity before acting on any account request.

Live Chat Available directly from your account dashboard. Fastest path for account questions, identity checks and policy clarifications tied to your 22tk profile.
Email Support Send your legal or data request to our support address. Include your registered number and the nature of your request so we can route it correctly.
Account Help Centre Policy pages, terms updates and eligibility conditions are published in the Help Centre. Check there first for the current version of any document.

Common Questions About 22tk Legal Terms

These are the questions we get most often about eligibility, data and account rights. If your question is not here, live chat can give you a direct answer.

No. Whether using 22tk is permitted in your location is your responsibility to check. Access depends on your local law and eligible region, not on our terms alone.

Transaction records tied to your bKash, Nagad or Rocket deposits are stored against your account for compliance and withdrawal processing. They are not shared with unrelated third parties.

Yes. Send a written request via email support with your registered mobile number. We verify your identity first, then provide a summary of the data held on your account.

Contact support through live chat or email. After identity verification against your registered number, we process the closure and confirm any outstanding balance position in writing.

We publish updates in the Help Centre and may notify you via the contact method on your account. Continued use after an update means you accept the revised terms.

Duplicate accounts breach our terms. We close them and may withhold any pending balance pending a review. Contact support before creating a second account if you have an access issue.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.